KMAC is committed to providing diagnostic assessment-based
high-quality solutions so that our clients can stand tall as leading admired
companies in their respective industries.
The purpose of KMAC's diagnostic evaluation is to evaluate the result quality from the perspective of stakeholders, diagnose the optimized management system and process, identify issues accordingly, and provide comprehensive solutions.
Starting with KCSI in 1992, K-BPI, KMAC, KSQI, KNPS, KBRI, and KCPI have been announcing certification systems that reflect the issues of each era. In addition, through the Korea Management Awards, we are contributing to enhancing corporate competitiveness and realizing respected companies.
Korea’s representative customer satisfaction evaluation system, recognized for its longest history and public confidence
Corporate strategic brand innovation, brand evaluation system most trusted by consumers
The only survey system in Korea that comprehensively evaluates the value areas of the entire company
A barometer of improvement in the competitiveness of non-face-to-face channel service quality in the Korean industry
Identification of the current level of service quality experienced by customers at customer contact points
Korean Customer Recommendation Index Model that predicts future growth potential
Brand evaluation from the perspective of Korea's first recommendation to check the level of consumer recommendation for the brand
Industry-wide consumer protection A company to spread management Diagnosis of consumer protection level
Improving corporate competitiveness and presenting conditions for respected companies