Businesses always face with a rapidly changing environment. The pace and volume of change is showing a markedly different aspect than in the past. It is now more important than ever to check the strategic direction and reorganize the execution system in line with the speed of change.
Based on various strategy consulting experiences for government and corporations for the past 30 years and high insights of professional consultants, we analyze customers' internal and external issues and seek solutions for sustainable growth.

As ESG management for corporate sustainable growth has emerged as a global concern, ESG has established itself as a management paradigm that guarantees survival. In addition, it is a time when advanced and active responses to ESG management are needed more than ever, such as related regulations and legislation linked to global ESG trends, the new government's strong ESG policy promotion, and the strengthening of the importance of ESG in the supply chain covering mid-sized, small and medium-sized enterprises and start-ups.
Based on strategic partnerships with global initiatives, ESG evaluations by international organizations, and data-specialized organizations, we provide optimal solutions across ESG, from clear diagnosis of ESG levels to internalization of ESG management.

To create an agile and efficient organization that can adapt to the ever-changing environment, differentiated organization and scientification are required in organizational design and personnel systems.
We have various experiences and expertise in all areas of HR, including organizational design and personnel management.
In addition, through partnerships with global HR organizations such as SHRM, we are disseminating excellent domestic and foreign HR cases and continuously upgrading the latest techniques so that we can introduce a personnel/organizational model suitable for our company.

Customer Experience (CX) is the sum of interactions between companies and customers at all touchpoints/channels along the customer journey, from marketing to sales to service. And Customer Experience (CX) innovation starts with ‘How can we know our customers better than our competitors and how quickly and effectively we can reflect this in our management?’ (Customer Understanding + Operational Engagement).
From this comprehensive point of view, we provide a total solution for effective customer experience management at both face-to-face contacts (sales/marketing/service) and non-face-to-face contacts (call/digital channels) through the use of unique diagnostic models and data for customer understanding and various customer surveys. In addition, based on the largest consulting experience in Korea in the field of customer experience consulting, we support the establishment of a customer experience management system optimized for our company based on proven methodology and operational know-how.

The digital transformation strategy we are looking at aims to innovatively change the way we work based on digital, apply new digital technology to business to dramatically increase corporate competitiveness, or derive a strategy for sustainable survival by creating new businesses.
Often, digital transformation is promoted simply to incorporate digital technologies (AI, big data, cloud, IoT, etc.) into work, but it is desirable to promote digital transformation activities for the purpose of improving the company's own business competitiveness and discovering new growth engines.
Based on many years of corporate business process innovation and improvement (PI) consulting experience, KMAC has been conducting digital transformation level diagnosis and strategy establishment consulting. According to a clear understanding of the company's business, we conduct a digital level diagnosis, establish a digital transformation promotion direction and derive a strategy suitable for its characteristics.

KMAC is the only consulting company that conducts more than 500 research projects annually based on its own due diligence organization, and has many references in the fields of Customer Satisfaction and Market Research. In particular, KMAC's own feedback training program and semi-consulting are provided at the same time after conducting research, and through this, it presents the best way for customers to secure a competitive edge by presenting solutions with high feasibility to companies.

KMAC has been supporting various government policies in the field of energy and environment, such as the new and renewable energy supply master plan, NuTech 2030, integrated environmental management plan, and energy technology development roadmap. Recently, along with the issue of carbon neutrality, KMAC has been referenced in the government's design for mid-to long-term strategies for hydrogen energy and the direction of national carbon neutrality.
KMAC’s government policy design is based on accumulated consulting knowledge from various private/public organizations in the energy and environment fields.
Policy design consulting in the field of energy and environment provides the best alternative in resolving policy issues through the collection of opinions of government and private consultative bodies established by KMAC.
Through this, we are designing in a way that minimizes conflicts of interest between companies and the government and maximizes public interest.

Based on public sector policy issues, KMAC preemptively presents innovation issues and agendas for the country and public institutions.
In terms of professional consulting experience in all areas of the public sector, we provide differentiated solutions for the advancement of change and innovation of the central government, affiliated public institutions, and local governments such as response direction design according to government policy direction, structural innovation, efficient organizational manpower design, business strategy consulting, etc.

Universities play a key role in enhancing national competitiveness and the growth of human society by researching knowledge necessary for social development and systematically nurturing human resources.
Recently, universities are being asked for various changes and challenges according to the rapidly changing environment.
We are designing a desirable future model for universities to develop into efficient and performance-oriented institutions, and presenting optimal visions and growth strategies.
Through these opportunities, we are helping to ultimately become a more advanced university.

The health care industries are becoming increasingly complex and sophisticated due to rising income levels and an aging population. We provide strategic solutions and expertise based on our consulting experience in the healthcare industries, including hospitals, pharmaceuticals, and medical devices.
We provide optimized solutions to adapt to the changing market environment based on the requirements and understanding of industry characteristics such as medical data/digital consulting, which is a recent issue, establishment of the government's health care innovation direction, establishment of a customized medical service delivery system for each life cycle, etc including establishment and operation of hospitals.

Innovation in the manufacturing field is changing in various forms such as quality management system establishment, cost innovation, TPM, TPS, and 6 sigma.
Recently, as industrial safety management systems in manufacturing sites, including digital and smart factories, are emphasized in line with the trend of the 4th industrial revolution, manufacturing companies are facing many changes and challenges.
We are contributing to strengthening the global competitiveness of manufacturing companies through level diagnosis, innovation strategies, and various execution programs across various manufacturing operation innovations that meet customer needs.

We provide three-dimensional and diverse services so that financial institutions can preemptively respond to changes in the increasingly sophisticated and competitive financial environment based on our extensive research capabilities, including strategy, ESG, HR, customer experience, digital innovation, carbon credits, and net zero consulting.
Through KMAC's expertise and strategic solutions, we help build an effective financial system and secure competitiveness by improving business performance.